305-399-5222TERMS AND CONDITIONS OF USE:
ORDERING METHODS
Order online right now through our shopping cart
INSTRUCTIONS
Select product, select quantity, and add to basket. Use save order option to easily save product(s) for future orders. Go to store front to continue shopping. Proceed to checkout when finished. Create New Account saves your account information for future orders, or you have the option to place order without saving account info. Under Payment Selection chose your credit card option. Credit card info is not retained & must be entered with each order. Shipping charges are added after your order ships.
SHIP TIME
Digital products are delivered by email.
PRIVACY NOTICE
At Snap a Dent, we take your privacy seriously. This statement describes the privacy policy for the entire Web site including what information we capture and how we use it.
Snap a Dent captures information from its visitors in two different ways: directly when you submit to us and indirectly through our website server technology. Snap a Dent never collects or maintains information at our website from those we actually know are under 18. Snap a Dent will not sell or give your account, email & credit card info to anyone other than what is needed to ship & bill your order.
RETURN POLICY
We guarantee 100% satisfaction. Before returning any product, please call Customer Service at (305) 900-2365 for return instructions. We will replace the product, issue a credit or offer a refund for the product within a 14-day period. Authorized returns must be sent to us prepaid, in the original cartons.
There is a 20% restocking charge & no refund on shipping charges.
Upon receipt of goods, if damage exists, please do the following
Retain the original shipping carton
Contact our customer service department (305) 900-2365. We will re-ship your order at no charge, and file a claim with the delivery carrier.
Log Files
Our site collects traffic information from visitors to be used for statistical analysis and Web site improvement. When you access our site, we collect information about your visit in a log file on the server. Log file information may include, but is not limited to, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use this information to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We do not try to track you or to identify you individually, but we do review this information to understand overall trends and to determine what kinds of content are popular and useful to our visitors.
We may also use tracking and analysis software to identify and analyze patterns of browsing by our visitors. We use this information to understand which parts of the site seem to be interesting, whether any aspects of the site seem to be confusing or overlooked, and how well our marketing activities are working.
Use of Cookies
Cookies are small files of information that Web sites can store on your computer’s hard drive. The Snap a Dent site assigns a unique number-letter combination that is used only when you are on our site. This number-letter combination is used to identify and analyze patterns of browsing by our visitors.
Email Sent to Us
Throughout our site, we have email addresses posted to encourage our users to contact us directly. If a user submits an email to us, we respond to the email directly to answer questions or comments. We do not sell or otherwise disclose email addresses to 3rd parties.
Links and Information Gathered by Others
Our site may contain links to other sites. Snap a Dent does not operate any of these linked sites, cannot control what information such sites gather or what such sites do with the information, and is therefore not responsible for the activities of the operators of such sites. This privacy statement only applies to information collected by Snap a Dent.
Changes to the Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, our homepage, and/or other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
However, if we plan to use users’ personally identifiable information in a manner different from that stated at the time of collection, we will notify such users by email if, and to the extent that, such users have provided their email addresses to us. If you do not reply to such an email, or we receive a reply of “undeliverable” or a similar message from your last known email address, after a reasonable time, we will use the information in the different manner. We may collect personally identifiable information and use such information if we are required to do so by law or if we deem it advisable in the course of assisting law enforcement activities or protecting our Web site(s) and other information.
Contacting Snap a Dent:
If you have any questions about this privacy policy or need to contact us, please use the following contact information:
Snap a Dent
2254 NW 82nd Ave
Doral FL 33122
(305) 900-2365